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Cancellation Policy
Last Updated: March 2026
At Shama Fabrics, we understand that sometimes customers may need to cancel an order. This Cancellation Policy explains the conditions under which an order can be cancelled.
Order Cancellation Before Shipping
Customers may request to cancel their order before it has been processed or shipped. If your order has not yet been dispatched, we will do our best to cancel it and stop the shipment.
To request a cancellation, please contact our customer support team as soon as possible with your order details.
Order Cancellation After Shipping
Once an order has been shipped or dispatched from our facility, it can no longer be cancelled. In such cases, customers may refer to our Refund and Return Policy for further assistance.
Cancellation by Shama Fabrics
Shama Fabrics reserves the right to cancel any order under certain circumstances, including but not limited to:
- Product is out of stock
- Pricing or product information errors
- Suspected fraudulent activity
- Issues related to payment authorization
If an order is cancelled by us after payment has been made, the customer will be notified and a refund will be processed accordingly.
Refund for Cancelled Orders
If your order is successfully cancelled before shipping and payment has already been completed, the refund will be processed according to our refund procedures.
Refund processing times may vary depending on the payment method used.
Contact Us
If you need to cancel an order or have questions regarding cancellations, please contact us:
Phone:
+92 332 8010104
+92 311 9184810
Email:
shamafabrics@gmail.com
Our customer service team will assist you as quickly as possible.